- Only Managed Network Services partner of BSNL
- Provide customers with 'last mile' connectivity for accessing the BSNL bandwidth
- Manage the Network Operating Centre for BSNL bandwidth service on a 24X7 basis
Provides customers with an MPLS-based network that connects multiple offices, provides internet services on a 99.5% uptime basis and provides a timely response for any problems within 4 hours to any location within India.
ICS Value Proposition
- ISO 9001 & 27001 Certified Processes – Remote Delivery Centers are Certified
- Pool of in-house 2200+ highly qualified engineers across India Servicing 900+ Customers in 600+ Locations.
- Flexible Service Models for Customer for all services offered.
- Certified Project Managers and Service Delivery Managers
- Proven Experience in System Integration, Managed IT Services (On Site/ Remote) and IT Training.
- Separate Quality Team to regularly audit service delivery metrics.